HealthWorks: Medical Centre

1. What are Orthotics & how are they made?
"Orthotic" is somewhat of a generic term for a device that is placed in a shoe. The term orthotic is sometimes mistakenly applied to arch supports or cushions. HealthWorks Orthotics are custom made inserts that fit into your shoes, gently realigning your foot position as you walk and stand. This results in a much more "ideal" walk and relief of common complaints of pain in feet, legs, knees and the back.

We utilize a dry foam system to take a 3-dimensional impression of your foot. This incredibly accurate impression of your individual foot structure is then transferred to a "state-of-the-art" computer aided design (CAD) system and modified according to your individual needs. The orthotic materials will then be molded to your foot model, again taking into account your individual needs.

2. How do Orthotics relieve pain?
In general, most foot, leg, knee or back pains are due to faulty position of your feet during standing, walking or running. By "realigning them" or helping your feet function closer to their ideal position, many of the stresses and strains on your body are eliminated, resulting in relief of pain.

3. How can abnormal foot function hurt my knees/back?
When we are sitting or lying down our feet move freely at the ankles without effecting the body. But, when we stand (closed kinetic chain) our body moves around a fixed point, our feet. If our feet move incorrectly then our body will move incorrectly, resulting in a variety of strains and pains. Try this. Stand barefoot and roll up your pant leg. Roll your arch up and down and look at the position of your leg and knee. Where the foot goes, the leg has to follow. HealthWorks Orthotics will help you function in a better position and alleviate these strains and pains.

4. How do they differ from shoe inserts/arch supports?
Only HealthWorks Orthotics are individually made from a mold of your foot. No two feet are exactly alike and no two orthotics should be exactly alike. Arch supports or non custom inserts (sometimes erroneously referred to as orthotics) may provide some relief, especially if you have a minor problem.

5. Are they as ugly looking as everyone says they are?
Your HealthWorks orthotics will be placed inside your shoes. There are many different types and sizes of orthotics to accommodate all styles of shoes. We also offer a wide range of orthotic shoes, boots and sandals.

6. How long will my HealthWorks Orthotics last?
Your HealthWorks orthotics are designed to last many years. This depends on your foot problem, foot type and activity level. Many of our orthotic users have been using theirs for over 5 years. They are made of the highest quality materials. We even guarantee them against breakage for one year.

7. Are they covered by my Extended Healthcare?
Most EHCs cover a majority, if not all, of the cost of your HealthWorks Orthotics. Call your provider to see how much coverage you have and what documentation you need to get your orthotics covered.